Please read these terms carefully before using our services
Last updated: December 2024
1. Introduction
These Terms and Conditions govern your use of the Wainwright & Edwards website and our estate agency services. By accessing our website or using our services, you agree to be bound by these terms.
2. Our Services
Wainwright & Edwards provides the following services:
Residential property sales
Property valuations
Lettings and property management
Property purchasing assistance
Investment advice and portfolio management
3. Property Information
While we endeavour to ensure all property details and information on our website are accurate, they are provided for general guidance only. Prospective buyers or tenants should not rely solely on this information and should make their own enquiries and inspections. All measurements are approximate and should be verified independently.
4. Fees and Charges
Our fees for sales and lettings services will be confirmed in writing before we commence any work on your behalf. All fees are subject to VAT at the prevailing rate. Detailed terms of business, including fee structures, will be provided in our formal agency agreement.
5. Seller/Landlord Obligations
As a seller or landlord, you agree to:
Provide accurate and complete information about your property
Disclose any known defects or issues with the property
Have the legal right to sell or let the property
Comply with all relevant legislation, including EPC requirements
Refer all enquiries to us during the agency agreement period
6. Buyer/Tenant Obligations
As a buyer or tenant, you agree to:
Provide accurate personal and financial information
Attend scheduled viewings or provide adequate notice of cancellation
Conduct your own due diligence on properties of interest
Engage appropriate professionals (solicitors, surveyors) before committing to a transaction
7. Website Use
When using our website, you agree not to:
Use the website for any unlawful purpose
Attempt to gain unauthorised access to our systems
Copy, reproduce, or redistribute content without permission
Submit false or misleading information
Use automated systems to access the website without our consent
8. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of Wainwright & Edwards or our licensors. You may not use, reproduce, or distribute any content without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, Wainwright & Edwards shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability shall not exceed the fees paid to us for the relevant service.
10. Complaints
We are committed to providing excellent service. If you have a complaint, please contact us in the first instance. We have a formal complaints procedure in place and are members of The Property Ombudsman scheme for independent dispute resolution.
11. Regulatory Information
Wainwright & Edwards is a member of The Property Ombudsman and adheres to their Code of Practice. We are registered with the relevant regulatory bodies for estate agency and lettings services.
12. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new terms.
13. Governing Law
These Terms and Conditions are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
